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#RESET MICROSOFT WORD NORMAL.DOTM FILE FOR MAC 2017 HOW TO#
#RESET MICROSOFT WORD NORMAL.DOTM FILE FOR MAC 2017 FOR MAC#
#RESET MICROSOFT WORD NORMAL.DOTM FILE FOR MAC 2017 LICENSE#

If you can't find the file, continue to the next step. Open the Preferences folder and drag to the desktop. If you have OS X 10.7 (Lion) or above, click Go, hold down the OPTION key and choose Library. Warning This step will remove custom preferences, such as keyboard shortcuts, or changes to the toolbars or dictionaries.Ĭorrupt Word preferences may cause this error.

#RESET MICROSOFT WORD NORMAL.DOTM FILE FOR MAC 2017 FOR MAC#

Method 1 - Reset Word for Mac preferences

If the version number is 14.2.0 or above, you have Service Pack 2 and you should follow the Service Pack 2 steps when provided in this article. To check if it is installed, open Word, and then click About Word from the Word menu. IMPORTANT: The location of certain files are different if you have Service Pack 2 (SP2) installed. Programs running in the background are interfering with Word for Mac. All rights reserved.Microsoft Word has encountered a problem and needs to close.

#RESET MICROSOFT WORD NORMAL.DOTM FILE FOR MAC 2017 LICENSE#

Published under license from, a Net Communities Ltd Publication. (we are only making copies in step 5, so you won’t be losing anything when you delete Normal here.) If you still cannot find your content, and there were other templates in your Templates folder to choose from, then shut down Word, go back to your templates folder, delete Normal and go back to step 4. will now be available for use in your documents.Ĩ. Your AutoText blocks, Styles, Macros, etc.

If you do not have file extensions turned on and the file is not called "" or "Copy of ", then rename the file to "Normal".ħ.

You may be warned about changing the file extension - this is OK.

If you have file extensions turned on, or if the file you are renaming is called "" or "Copy of ", then you will need to rename the file to "normal.dotm".

Now select the new file you just created and rename it. Now create the copy of the file by clicking the Home tab and choosing "Paste". Don’t worry if you choose the wrong one, you can repeat steps 4-6 as many times as necessary to find the right file.Ĥ. If you see more than one of these files, then you will need to choose the correct file to restore this is likely the file with the most recent "Date modified" value, which should be "". You should see at least one of the following: "", "NormalPre", "NormalPre15", "NormalOld", or "OldNormal".

The issue we identified typically results in a file called "", but under some circumstances, there could be other saved versions of your Normal template in that directory as well. Now we have to determine which file to restore. You can rename the file by right-clicking it, selecting "Rename", and typing in the new name. Rename the "Normal.dotm" file to "NormalBeforeRestore.dotm". Let’s save a backup of this normal template just in case.ģ. This is your current Normal template (which is missing the data you want). You should see a file named "Normal" of type "Microsoft Word Macro Enabled Template". (Note that if you have "file extensions" turned on, then you may see slightly different names). You are now looking at the Templates that Word (and other Office apps) use.

Press Windows + R and type in %appdata%\Microsoft\Templates and press Enter.

#RESET MICROSOFT WORD NORMAL.DOTM FILE FOR MAC 2017 HOW TO#

The good news is that the old Normal.dotm does not get deleted after the patch - it just gets renamed to, so in order to restore all your settings, all you need to do is replace the new file with the old one.Ī member of Microsoft’s product team, going by the name Rob L, gave instructions in the forum post how to restore the settings:Ģ. The update, which was released next week, has made some users hit the forums for complaints.